Terms of Service

1. Acceptance of Terms

By accessing or using MindMeet ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all the terms and conditions, you must not access or use the Service. These Terms constitute a legally binding agreement between you and MindMeet Technologies, A Division of S5 Business Management Private Limited ("Company," "we," "us," or "our").

2. Eligibility

You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into a binding contract
• You are not prohibited from using the Service under applicable laws
• You are not a convicted sex offender
• You will comply with these Terms and all applicable laws

3. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to immediately notify us of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Conduct

You agree NOT to:

• Use the Service for any illegal purpose or in violation of any laws
• Harass, abuse, stalk, threaten, or intimidate other users
• Post false, misleading, defamatory, or fraudulent content
• Impersonate any person or entity
• Solicit money or financial information from other users, except for a properly disclosed organizer-hosted attendee fee through the event's displayed external payment link
• Use the Service for commercial purposes without authorization; authorized organizers must use the product flow and clearly disclose attendee payment terms
• Transmit viruses, malware, or other harmful code
• Circumvent security features or access unauthorized areas
• Collect user data without consent
• Post sexually explicit, violent, or offensive content

5. Identity Verification Disclaimer

While we implement credential verification processes, we cannot guarantee the accuracy, completeness, or authenticity of information provided by users. You acknowledge that:

• Verification is based on user-submitted documents which may be falsified
• We do not conduct background checks or criminal history screenings
• You are solely responsible for verifying the identity and intentions of other users
• Meeting other users in person is entirely at your own risk

6. Subscription and Payments

Paid subscriptions auto-renew unless cancelled. Refunds are provided only as required by applicable law. You authorize us to charge your payment method for recurring subscription fees. Prices are subject to change with notice.

7. Organizer-hosted attendee payments

An organizer who charges an attendee fee is an independent merchant and payee. The organizer sets the amount, currency, deadline, instructions, hosted payment link, and refund policy, and is responsible for applicable consumer, tax, payment, and disclosure obligations. MindMeet is not the organizer's agent, is not a party to the attendee-organizer payment contract, and is not a payment processor.

Attendees leave MindMeet to pay on the organizer's external payment page and should inspect the domain, organizer identity, price, currency, deadline, and terms. MindMeet does not collect, hold, verify, settle, transfer, charge back, or refund attendee event fees. A payment report or reservation is not confirmation; the organizer manually confirms it. Payment status, cancellation, and refunds must be addressed to the organizer. MindMeet subscriptions and organizer publication or capacity fees are separate platform charges. We do not guarantee an organizer, payment link, attendance, refund, or recovery of money.

8. Voice Calls

Voice calls between users are provided through real-time communication technology. You acknowledge that:

• Voice call audio is NOT recorded or stored by MindMeet
• Only call metadata (duration, timestamps, quality metrics) is retained for billing and service improvement
• Voice minutes are deducted from your subscription allowance based on call duration
• Call quality depends on your internet connection and network conditions
• You are responsible for the content of your conversations

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINDMEET, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE OR INTERACTIONS WITH OTHER USERS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

You agree to indemnify, defend, and hold harmless MindMeet, its directors, officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Termination

We may suspend or terminate your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Service immediately ceases. Provisions that by their nature should survive termination shall survive.

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of India. Any disputes shall be resolved through binding arbitration in Bangalore, India, in accordance with the Arbitration and Conciliation Act, 1996. You waive any right to participate in class action lawsuits.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Contact

For questions about these Terms, contact us at legal@mindmeet.in